Payment fees & storage
Both plans are coming soon. All prices below are in USD. Processing rates apply to US payments
Standard processing rates
These fees apply when you collect payments from clients through Practice Palette
| Payment method | Solo Essentials | Practice Plus |
|---|---|---|
| Credit card | 3.2% + $0.30 | 3.1% + $0.30 |
| ACH | 1.8% (max $10) | 1.6% (max $10) |
Refunds
When a payment is refunded, the original processing fee is not returned. This applies to both credit card and ACH payments. Any additional applicable Stripe refund charge is passed through at cost, without a Practice Palette markup.
Other applicable charges
Additional Stripe charges are passed through at cost, without a Practice Palette markup, when they apply to your payment or a service you use. These can include:
- Disputes and chargebacks
- Failed ACH payments
- International cards and currency conversion
- Additional fraud prevention or dispute services
Optional paid Stripe services are not included in the standard rates above.
See Stripe’s current US pricing for applicable additional charges and conditions. Stripe’s standard base card and ACH rates do not replace the Practice Palette rates shown above.
Additional storage
| Total storage | Solo Essentials | Practice Plus |
|---|---|---|
| 10 GB | Included | — |
| 200 GB | $10/month | Included |
| 600 GB | $20/month | $20/month |
| 1 TB | $40/month | $40/month |
| 2 TB | $60/month | $60/month |
| 4 TB | $120/month | $120/month |
| 8 TB | $240/month | $240/month |